Therefore, as a visitor to BizTourism's U.S. Web sites, www.BizTourism.com and msn.BizTourism.com ("BizTourism.com"), you have the right to understand our information privacy practices prior to providing BizTourism with any of your PII.

What information we collect
BizTourism only collects PII that you voluntarily provide to us.
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How we use your information
BizTourism uses your PII only for the purpose of responding to and fulfilling your requests for BizTourism.com travel products and services.
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Who we share your information with
BizTourism will only share your PII with our authorized travel service providers, and only as necessary in order to complete a transaction that you specifically request. BizTourism.com does not sell or rent your PII to anyone.
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How you can control the use of your information
BizTourism.com provides you with choice and control over the collection and use of your PII, as well as a means of updating, correcting, or removing any PII stored in your customer profile.
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How you can decide what marketing communications you'll receive
BizTourism.com provides you with the opportunity to specifically choose the promotional marketing communications you wish to receive from BizTourism. If you choose not to sign up for any of the promotional e-mail services that BizTourism provides, then BizTourism will only send you e-mail that relates to a specific travel purchase you have made on BizTourism.com.
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How we protect your information
To ensure the confidentiality of your PII, BizTourism uses leading security technology and procedures which are reviewed regularly by the independent accounting firm Deloitte & Touche.
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By providing you with this Privacy Statement, BizTourism is pledging our continued commitment to protecting the information you provide us. BizTourism has engaged PricewaterhouseCoopers LLP to regularly examine our information privacy practices to determine whether we are adhering to the disclosures about the collection, use, sharing, and protection of your PII made in this privacy statement.

Your privacy is important to us. By participating in the Council of Better Business Bureau's BBBOnLine Privacy Program we have made a commitment to meet the programs' strict requirements regarding how we treat your information and have it verified by BBBOnLine. Further information about this program is available at BBBOnLine.

BizTourism is also a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users' trust and confidence in the Internet by promoting the use of fair information practices. Questions regarding this statement should be e-mailed to BizTourism or sent via postal mail to BizTourism, Inc., attn: Privacy Officer, 13810 SE Eastgate Way, Suite 400, Bellevue, WA 98005. If the Web site has not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact TRUSTe.

BizTourism's Privacy Statement

This BizTourism.com Privacy Statement discloses the information privacy practices for BizTourism's United States Web sites, www.BizTourism.com and msn.BizTourism.com ("BizTourism.com"). The BizTourism.com Web site is intended for use by residents of the U.S. that are over 18 years of age.

Information collected about you
BizTourism collects Personally Identifiable Information ("PII") about you that you specifically and voluntarily provide. PII includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are required to register as a member of BizTourism.com in order to use selected travel planning tools, and some PII is needed in order to process and fulfill travel requests, many areas of BizTourism.com can be accessed without providing any PII.

On all BizTourism.com pages that collect PII, we specifically describe what information is required in order to provide you with the product or service you have requested.

BizTourism.com collects PII when you:

• Become an BizTourism.com member
• Complete a traveler profile
• Purchase travel
• Participate in a survey, contest, or sweepstakes
• Contact BizTourism.com

Traveler profile information
BizTourism collects the full name and contact number for a traveler when a travel reservation is made. We may also collect information about each traveler's preferences, including meal requests, seat selection, frequent flyer/hotel/car rental programs and membership numbers, and ticketing options. This information is stored in the My Profile area of a member's BizTourism.com account.

When someone other than yourself is accompanying you on travel purchased through BizTourism.com, we may collect PII and travel preferences about that individual. You should obtain the consent of other individuals prior to providing BizTourism with their full names, contact numbers, and travel preferences, as they will be unable to directly access our systems to view or change any information you provide on their behalf.

Purchase information
BizTourism collects the billing address of the credit card that is used to purchase travel. We will also collect credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for travel purchased through BizTourism.com. Please view our Credit Card Guarantee for additional information on BizTourism's commitment to protecting your credit card security.

Surveys, contests, and sweepstakes
Occasionally, BizTourism may offer our members and site visitors an opportunity to participate in a survey, contest, or sweepstakes. Information collected by BizTourism when you participate in a survey, contest, or sweepstakes may include your full name, e-mail address, and street address.

Contacting BizTourism.com
BizTourism collects PII such as your full name, Member ID, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to BizTourism.com, or accessing your account.

Our partners
BizTourism.com has partnered with reputable third parties to offer our members and site visitors a variety of products and services. All travel services throughout BizTourism.com that are provided by a third-party are described as such. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than BizTourism. We encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your information.

Other information we collect
Some information is collected automatically every time you visit BizTourism.com. BizTourism collects information about your computer and assigns you a "cookie" (a small, unique identifier text file) when you visit BizTourism.com. You do not provide this informationit is collected automatically as a means of supporting your visit to our site. This cookie does not contain any PII. Click here to find out more about cookies.

Cookies
As a member or visitor to BizTourism.com you will be assigned a permanent cookie file on your computer's hard drive. You can always choose to not receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. Be advised that, by refusing to accept a cookie, you will not be able to access many travel services and planning tools offered by BizTourism.com.

When you access the My Trips or My Profile areas of the BizTourism.com Web site, reserve or purchase travel, or use selected travel planning tools, BizTourism requires you to sign in as a member, using your Member ID and password. Once you sign in as an BizTourism.com member, we record the Member ID and the name on the member account in the cookie file on your computer. We may also record your password in this cookie file if you checked the box entitled "Save this password for automatic sign-in." Your Member ID, password, and the name on your member account is stored in the cookie file as encrypted data, so no one can view the information it contains by obtaining unauthorized access to your computer. Permanent cookie files remain on your computer's hard drive for five years from December 31 of the year the file was first placed on your computer, or until you manually delete it.

A cookie file may also be placed on your hard drive by BizTourism's third-party advertising companies or by Microsoft, BizTourism's Corporate Affiliate. We use third-party advertising companies to place ads when you visit our Web site. These companies may use aggregated statistics about your visits to this and other Web sites in order to provide advertisements about travel-related goods and services that you may be interested in. The information they collect does not include your PII.

Computer information
BizTourism collects certain technical information from your computer each time you request a page during a visit to BizTourism.com. This information is collected from your computer's Web browser and may include your IP address, operating system, Web browser software (i.e. Netscape Navigator or Internet Explorer), and referrer Web site. Wireless users: Please check with your wireless company if you are using your cellular phone to access the Internet to understand whether PII may be used to identify you.

Use of your information
Information collected on BizTourism.com may be used to:

• Register you as an BizTourism.com member
• Plan and purchase travel
• Send e-mail notifications
• Respond to your questions or suggestions
• Improve the quality of your visit to our site

E-mail notifications
If you chose to receive communications from BizTourism about special promotions when registering as an BizTourism.com member, we may use your e-mail address to send you communications about surveys, contests, sweepstakes, promotions, flight specials, or other travel opportunities on BizTourism.com and its marketing partners. If you sign up for our Fare Tracker service, your e-mail address will also be used to notify you of current fares to cities you have selected. We may use your e-mail address or telephone number to contact you about changes to your purchased travel itinerary.

Responses to your questions or suggestions
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to BizTourism.com, or accessing your account.

Improving the quality of your visit to our site
We collect information about your computer (not your name, address, e-mail address, or telephone number) through your permanent cookie file for the purpose of assessing the effectiveness of site content and traffic. This data allows us to improve the quality of your visit by streamlining your ability to navigate the site and develop featured programs and content that will be of interest to our members and site visitors.

Sharing your information
BizTourism does not sell or rent your PII to anyone.

Corporate affiliates
If you access BizTourism through msn.BizTourism.com, we share technical information about your computer (collected through the assigned cookie file) with Microsoft, our Corporate Affiliate. This information is used by Microsoft for the purpose of assessing the effectiveness of site content and web traffic navigation across the MSN network of Internet services. This is the only information BizTourism shares with Microsoft and Microsoft does not have access to the PII you have provided to BizTourism.

Service providers
We only provide information about travel either reserved or purchased on BizTourism.com to third parties that provide services or functions on behalf of BizTourism. Our service providers need information about your traveler profile, as well as your credit card information, to process and confirm your travel reservation. These service providers will disclose information about your traveler profile to hotel, airline, and/or car rental suppliers whose products you have purchased. Like any other travel agent, this information must be shared with our travel suppliers to confirm your reservation and travel preferences. Although BizTourism offers travel products from hotel, airline, and car rental suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products you purchase on BizTourism.com. In addition, these travel suppliers may also contact you as necessary to obtain additional information about your confirmed reservation.

BizTourism will occasionally share aggregated information with our service providers. This information does not contain any PII and is used to develop featured programs and content that will be of interest to our members and site visitors.

In the event that you make a new, or update an existing, travel reservation by calling our toll-free number, your information may be accessed by a third-party service provider, as necessary, to respond to your request for customer service.

BizTourism may contract a reputable third-party to facilitate the distribution of survey, promotion, or sweepstake programs. Upon completion of these projects, all information is returned to BizTourism.

Our legal obligations
BizTourism may be required by law to disclose information you have provided in obtaining our travel products or services. BizTourism may also disclose information against someone who poses a threat to BizTourism's interests (such as customer fraud) or whose activities could bring harm to others.

Other Web sites
There are several places throughout BizTourism.com that may link you to other Web sites that do not operate under BizTourism's information privacy practices. When you click through to these Web sites, BizTourism's information privacy practices no longer apply. We recommend that you examine the privacy statements for all third-party Web sites to understand their procedures for collecting, using, and disclosing your information.

Control over and access to your information
BizTourism believes that members and site visitors should have control over the collection and use of their PII. You have access to your information in the following areas of BizTourism.com:

My Profile
The My Profile page on BizTourism.com allows members to view and change their account settings. The e-mail settings option lets you change your e-mail address and subscribe or unsubscribe to the Fare Tracker or special promotional notification services. You can also change your password and elect to have an automatic password sign-in when logging on to BizTourism.com. You can add new travelers and delete existing travelers from your member profile; update or correct names, phone numbers, passport information, and emergency contacts for travelers associated with your profile; and update your travel preferences.

You can also close your BizTourism.com account by selecting the Account Closure option. Once you close an account, you will not be able to sign in or access any information associated with the account, but you can open a new account at any time. We will send you an e-mail confirming your account closure to the e-mail address contained in your member profile.

My Trips
The My Trips page on BizTourism.com allows members to view, update, or delete their saved trip itineraries. Members can also change their Price Matcher and Fare Tracker preferences.

Communications from BizTourism
Members will receive communications from BizTourism when they:

• Sign-up to become an BizTourism.com member
• Request to close an account
• Purchase travel
• Elect to receive Fare Tracker or other special promotional marketing communications
• Win a contest or sweepstake
• Contact BizTourism with questions/suggestions

Sign-up to become an BizTourism.com member
When you sign up as a new BizTourism.com member, you will receive a "Welcome to BizTourism.com" e-mail. This e-mail contains your member ID and describes the benefits of using BizTourism for planning and purchasing your travel needs.

Request to close an account
When you complete an Account Closure request, we will send you an "Account Closure Confirmation" e-mail.

Purchase Travel
Each time you purchase travel through BizTourism.com, or change or cancel a confirmed travel reservation, you will receive confirmation of your travel itinerary via e-mail. In the event that your travel plans are disrupted because of mechanical, weather, or carrier business conditions, BizTourism may contact you to inform you of these disruptions and help you make alternative travel arrangements.

Elect to receive Fare Tracker or other special promotional marketing communications
As a registered BizTourism.com member, you will occasionally receive e-mails notifying you of special promotions or other travel news, if you sign up for this service when you register. Special promotional e-mails are intended to inform you of new or unique travel opportunities or special deals that are available on BizTourism.com. If you signed up for our Fare Tracker service, we will use your e-mail address to notify you of current fares to cities you have selected.

You can sign up for or discontinue your subscription to BizTourism's e-mail services at any time on the My Profile page under the heading "E-mail settings." You can also unsubscribe to the Fare Tracker or special promotional e-mails at any time by replying to the e-mail with the word "unsubscribe" in the subject line.

Contests and sweepstakes
You have the option of sending an e-mail to BizTourism requesting a change to the information you provided to us or to receive a copy of the information we have stored during the length of the contest or sweepstakes. We will make every reasonable effort to honor your wishes. Proof of identity is required.

Request customer support or submit questions/suggestions
When you request assistance with viewing your itinerary, logging on to the BizTourism.com site, or accessing your account, we will respond to you via e-mail or telephone.

Protecting your information
We want our members and site visitors to feel confident about using BizTourism.com to plan and purchase their travel, so we are committed to protecting the information we collect. BizTourism has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Currently, BizTourism.com only stores the information you provide when registering to become an BizTourism.com member, create a travel profile, purchase travel, or use selected travel tools such as Fare Tracker and Price Matcher.

Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to BizTourism.com over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

BizTourism has also obtained a digital certificate from RSA Data Security, Inc., a top maker of hardware and software used to protect and manage computer network access. To view this site certificate on each secured page, click on the image of the closed lock or the solid key on the bottom bar of your browser window. A small frame displaying site security information will pop up.

• For Internet Explorer users: Click on the word "Subject" to verify that you are on the Web site www.BizTourism.com. Click on "Issuer" to verify the site certification authority.
• For Netscape Communicator users: Click on "View Certificate" to verify that you are on the Web site www.BizTourism.com and to verify the site certification authority.

Regardless of later updates, we will abide by the information privacy practices described in this Privacy Statement at the time you provided us with your information.

If you have questions about our Privacy Statement, please e-mail us.

Contacting BizTourism.com
We want to make sure you have control over your online travel experience as an BizTourism.com customer, from planning and purchasing your travel to protecting your personal information.

BizTourism.com customer service travel agents are ready to help with your BizTourism.com travel concerns 24 hours a day, seven days a week. When you need help, use our feedback form. All e-mail receives a response within 24 hours. You may also call 1 (800) BizTourism [1 (800) 397-3342] or 1 (404) 728-8787 around the clock to speak to a representative personally. Agents will address any questions or concerns you may have about your BizTourism.com travel planning or purchases. We will do our best to respond to your request for assistance or other questions about BizTourism.com within 24 hours.

In addition, you may directly contact the travel supplier at the phone number or address provided on your travel itinerary.